Privacy Policy

Last updated: August 24, 2026

At Sea Air and Land LOGISTICS SOLUTIONS S.L. (hereinafter, SEALLS), we take the protection and privacy of your personal data very seriously. This Privacy Policy governs the processing of data collected through our website, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

1. Data Controller

  • Company name: Sea Air and Land LOGISTICS SOLUTIONS S.L.
  • Tax ID (CIF): B10618965
  • Registered office: C/ San Vicente, 8, Edificio Albia I, Floor 3 - 48001 Bilbao (Spain)
  • Phone: +34 944 187 263
  • Email: info@sealls.es

2. Types of Data We Process and Purpose of Processing

We only request the data strictly necessary to provide the logistics services you request or to respond to your enquiries. Depending on how you interact with our website, we will process:

  1. Contact Forms and Information Requests:
    • Data collected: First name, last name, email address, phone number, company, and the content of your enquiry.
    • Purpose: To respond to your enquiries, provide you with commercial information, and resolve any questions about our sea, air, or land transport services or customs management.
  2. Quotation Requests / Freight Estimates:
    • Data collected: Sender contact details, cargo details, and the origin and destination of the shipment.
    • Purpose: To prepare and send personalised pricing proposals for your logistics operations.
  3. Browsing Data (Cookies):
    • Data collected: IP address, basic geolocation data, browsing behaviour.
    • Purpose: To analyse website performance and improve your user experience (in accordance with our Cookie Policy).

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent: By ticking the acceptance box on our forms and sending us your data, you explicitly consent to our processing it for the stated purpose.
  • Performance of pre-contractual measures or a contract: When you request a transport quotation or contract our services, processing your data is necessary to perform the contractual relationship.
  • Legitimate interest: To maintain the business relationship and improve our website platform technically.

4. Data Retention Period

Your personal data will be kept only for as long as necessary to fulfil the purpose for which it was collected, or until you withdraw your consent or request its erasure.

Afterwards, the data will be retained in a restricted state for the legally established periods in order to address any potential administrative or judicial liabilities.

5. Recipients and Data Transfers

SEALLS will not generally sell, rent, or transfer your data to third parties outside the organisation. However, due to the international nature of our logistics services, your data may be disclosed to:

  • Logistics service providers and partners: Carriers, shipping lines, airlines, correspondent agents, and customs authorities, national or international, that are essential to the physical execution of your shipment.
  • Legal obligation: Public authorities, courts, tribunals, or the Tax Agency where legally required.

6. Your Data Protection Rights

You have full control over your personal data. As a data subject, you may exercise the following rights with SEALLS:

  • Right of access: To know what data we are processing about you.
  • Right to rectification: To request the correction of inaccurate or incomplete data.
  • Right to erasure (right to be forgotten): To request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
  • Right to restriction of processing: To request that we temporarily restrict the processing of your data in certain cases.
  • Right to object: To object to the processing of your data for marketing purposes or based on legitimate interest.
  • Right to data portability: To receive your data in a structured, commonly used electronic format.

How can you exercise them? You may send a written request, attaching a photocopy of your national ID card (DNI) or an equivalent document to verify your identity, to the Controller’s postal address or to our email address: info@sealls.es, stating "Data Protection - SEALLS" in the subject line.

7. Security Measures

At SEALLS, we apply appropriate technical and organisational security measures to ensure an optimal level of security against loss of information, unauthorised access, alteration, or improper disclosure. Our website uses SSL encryption protocols to ensure the secure transmission of information through forms.

8. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy to adapt it to future legislative, case-law, or doctrinal developments of the Spanish Data Protection Agency (AEPD). We recommend reviewing it periodically to stay informed about how we protect your data.